Last updated: 2026
ECR Exterior Cleaning & Refurbishment ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. By using this website and submitting an enquiry, you agree to the practices described below.
Who we are
ECR Exterior Cleaning & Refurbishment is run by Brad, based in Seaham, County Durham. For any privacy questions, contact us at info@exteriorcleaningrefurb.co.uk or 07494 227941.
Information we collect
When you submit an enquiry or quote request through this website, we collect the details you provide, typically your name, phone number, email address, area, the service you're interested in, and any details about the job. We do not knowingly collect information from children, and this website is not intended for use by anyone under 13.
How we use your information
We use the information you submit solely to respond to your enquiry, provide a quote, and carry out any cleaning or refurbishment work you go on to instruct us for. We do not sell, rent or share your personal information with third parties for marketing purposes.
How enquiries are sent
Enquiries submitted through the quote form on this website are emailed directly to our business address, info@exteriorcleaningrefurb.co.uk, using a small server-side script (send.php) that runs on our web hosting. We do not store submissions on this website itself. The form also includes a basic honeypot field to help filter out automated spam before it reaches our inbox.
Cookies and analytics
This website may use basic, non-identifying technical information (such as browser type and pages visited) to help us understand how the site is used. We do not use this information to build a profile of you or to sell it to advertisers.
Your rights
Under UK data protection law, you have the right to ask what personal information we hold about you, to request corrections, and to ask us to delete it. To do so, email info@exteriorcleaningrefurb.co.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page.